On behalf of our client, a leading financial services company, we are looking to recruit a Head of Back office for their offices based in Limassol.

Responsibilities

• Supervising the back-office team regarding the opening of trading accounts quality check, process and customer support.
• Responsible for monitoring all client funds (Deposits & Withdrawals)
• Be able to lead the customer’s onboarding process
• Responsible for KYC verification for potential and existing clients
• Responsible for recruitment, training, assign, schedule, coach, counsel and employees’ discipline
• Implement Operations protocols, productivity, quality and customer-service standards, complete audits and supporting team managers daily inquires and problems.
• Identify and address problems and opportunities for the company.
• Support on regulation requirements determined by compliance officer

Requirements

• Bachelor’s Degree in business administration or a Related Field – an advantage
• Excellent knowledge of English language
• At least 1 year in a managing position
• Advanced skills with Microsoft Office
• Prior experience in the online industry – an advantage
• Qualified by Cysec & previous experience in Cysec regulation – an advantage
• Achieving business needs while enforcing and maintaining regulatory procedures and instructions
• Lives and breathes reports, numbers and work procedures
• Ability to multi-task, prioritize, and manage time effectively
• Works well under pressure

Applicants should submit their CV to vacancies@careermasters.eu quoting the name of the position in the subject line of the email.

Due to high volume of received applications, only successful candidates will be contacted. 

All applications will be treated in the strictest confidence.