On behalf of our Client, a regulated Forex Company, we are looking for a motivated individual for the position of the Back Officer/ Customer Support Officer for their offices.

*We welcome candidates who are located both in Nicosia and Limassol since there are offices in both towns.*

RESPONSIBILITIES:

·         Customer support in filling the contracts/agreements, and checking of the contracts/ agreements

·         Opening of new client’s accounts

·         Amending client’s accounts

·         Ensuring that client’s documentation is updated

·         Confirmation to clients after execution

·         Preparation and sending of clients’ execution confirmation reports

·         Implementation of the department’s strategy

·         Preparation of Client’s periodic statements

·         Archiving of all relevant documents (agreements, contracts, confirmations, etc)

·         Record of services or activities giving rise to detrimental conflict of interest

·         Implementation of the internal regulation and procedures for the department

·         Keeps records of the contracts / fees schedule with each Payment Provider

·         Ensuring that all client funding related transactions are properly recorded in the Company’s systems

·         Communicates with the Head of the Department of the Company with regards to the Payment Providers and the requests that need to be provided to them (account settings, opening new accounts, amending existing details, negotiating new fees etc)

PROFILE:

·         BSc in Computer Science or related discipline

·         Fluency in English

  • Experience within the forex / Binary industry would be preferred but not necessary
  • A Relevant Degree or Qualification
  • High level of self-organized
  • Excellent communication skills
  • Excellent Knowledge in Microsoft office program

Applicants should submit their CV to nikoletta@careermasters.eu  quoting the name of the position in the subject line of the email. Due to high volume of received applications, only successful candidates will be contacted. 

All applications will be treated in the strictest confidence.